Introducing Relay
Overview
Lawyers – your clients are using ChatGPT instead of talking to you. Whether they should is a secondary question to the fact that they are. Sometimes clients use it to better understand a legal issue before they ask you – it saves them money. Sometimes they ask an AI and it’s good enough that they don’t talk to lawyers at all. Sometimes they get themselves into trouble trying to use it.
Lawyers are using AI too – whether it’s in your Westlaw tool or ChatGPT, many lawyers are using the tools.
We thought, why not bring this out of the dark and into the light? We created a shared working environment for clients and their lawyers to work together with AI. Imagine ChatGPT if it had the universe of law like WestLaw plus client communications, all rolled into one.
Clients can ask questions and get legal information. They can review contracts for risks, get legal information like “can I fire my pregnant employee who is out on maternity leave but has been revealing trade secrets?”, and they can have work products created like Master Service Agreements. As their lawyer, you’re looped in. You can see their usage, respond to messages and prompts, confirm or disaffirm the AI, and communicate directly with the client.
Features
More Revenue, Period.
Relay helps law firms get more client’s time. Our work environment helps you better see what business, legal, or professional problems are facing your client. This closeness helps product more matters, more billables, and more business. Plus, your clients can ring you to request your review. This button functions to drive business for a law firm. Some firms simply resell access to the tool to their clients, converting some clients into recurring subscription revenue.
No matter how your firm works, the Relay tool fits into the business of law for your firm.
Fully White-Labeled
You get to be the hero. Customize the AI’s name, the legal disclaimer, the colors, and even the product logo. On setup, you confirm each element. Your law firm, your product, your AI. 2nd Chair fades into the background.
Privacy Built for Attorneys
Relay doesn’t learn from your or your clients inputs. Relay also doesn’t learn from the AI’s outputs, or any files you give it. We understand that data security, privacy, and attorney-client privilege are the back bones of the legal profession. We built our product and our whole company from the ground up so we can keep this promise: your and your client’s data is safe. Your clients aren’t able to assert privilege over conversations they have with their AI of choice – and they are starting to pop up in litigation. They likely can assert privilege with their communication between you, them, and your law firms AI.
Your Unique Firm, Your Unique AI
Relay helps law firms take their existing knowledge to package and deliver it to their clients. We work hard to create a floor of case law, code, regulations and regulatory documents at the state and federal level. But y ou can give the AI past work product, regularly used case law, or client materials to serve as context to Relay as your client uses the tool. Your version of the tool won’t behave like your competitor’s because Relay can have your law firm’s special knowledge.
Easy Verification
Everyone has heard horror stories of attorneys who use AI to create documents and get caught. It's not a situation any lawyer wants to be in, and it's a problem that we've designed Relay to prevent.
Relay doesn’t just give you or your client information; it provides verification directly from the documents you've uploaded or the law it pulled from. We’ve created flows in the tool allow lawyers to double-check and ensure that you have valid evidence for any claim the AI is making. This verification piece sets us apart from other AI-powered solutions. We want the review of the AI to be fast, easy, and simple.